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Rental FAQ

What is a security deposit?
First considered a “reservation deposit,” it becomes a security/damage deposit once the rental has checked in.

How long will you hold a property without a deposit?
Deposits should be sent immediately upon booking a reservation. Our system will hold the reservation for 7 days unless other arrangements have been made.

Is my deposit deducted from the rental rate when I arrive ?
No, the deposit funds are taken in addition to rental money - first to hold the reservation, then as a damage deposit. It will be returned to you by mail, within 30 days of your departure if the property is left in acceptable condition.

Are rental rates negotiable?
No!

What is the New Hampshire lodging tax?
Any rental less than 6 months and 1 day is subject to 9% tax of the rental rate.

Do you take credit cards?
No, we accept personal checks for deposits provided it can be received at least two weeks prior to the arrival date. Cash, certified bank checks or money orders are acceptable payment for rental and tax upon arrival.

What happens if I have to cancel my reservation?
Your deposit will be returned to you less a $20.00 service charge if you cancel more than 60 days before your arrival date. Deposits are forfeited in full for cancellations less than 60 days before scheduled arrival.

Where do we pick up the keys?
All guests must check in at our office to pick up keys and a check-in package. Likewise, all keys must be returned to the office on the day of your departure.

Are pets allowed?
Pets are not allowed except in the case of a few pet friendly houses.

Do I need to bring linens?
Yes, you must bring sheets and towels (bed sizes are listed on our website. All properties do have pillows, blankets and spreads or comforters.

What time is check-in/check-out?
3:00 PM check-in; 11:00 AM check-out.

Can I arrive early/stay late?
It depends on whether or not someone else will be using the property immediately prior to or after you and if the property has been checked and ready to rent.

I will not be able to arrive before 5:00 PM, how do I check in?
We will need to receive your rental money in advance so that we can leave directions and keys in the pick-up box beside our front door.

How must we leave the property ?
Please leave it the way you found it – clean. If you do not wish to clean on the day of your departure, we can schedule to have it cleaned for you and deduct the cleaning fee from your security deposit.

What do we do with trash?
You must remove all trash and food upon your departure. We will provide you with directions and hours to a local transfer station.

Is there a VCR, canoe, gas grill?
All amenities are listed on our website, but this may be subject to change with possibility of damage, theft, removal by owners, etc.

Do you need a fishing license?
A NH Fishing license is required for a resident of the State, 16 years of age or older, and for a non-resident of the State, 12 years of age or older. Licenses may be purchased from the State of NH Fish and Game Departments and some town and city clerks, and often in Convenience Stores. For more information, contact NH Fish & Game, 603-271-3421.

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