CANCELLATION POLICY: All cancellations are subject to the forfeiture of the $20.00 reservation fee. Cancellations within 60 days of the scheduled arrival date will result in forfeiture of all monies including fees, deposits, and advance rents made on the reservation. Select Real Estate is not responsible for any owner cancellations except to the extent that we will try to relocate you in a similar property.
SECURITY DEPOSITS: Properties are inspected by our staff prior to and following your departure. Our expectation is that you will leave the property in the same condition that you found it. Your security deposit will be refunded in full within 30 days of your check out date; otherwise you will be notified concerning any additional charges or deductions. It is your responsibility to report to Select Real Estate any issues with your rental upon arrival.
PAYMENT METHOD: A $200.00 damage deposit is required when reserving a property. We do not accept credit cards; therefore, initial deposits may be made by personal check. All final balances must be in the form of cash (please have exact amount), certified bank check or money order unless payment is received 14 days prior to the arrival date.
TAXES: All vacation rentals are subject to the New Hampshire 9% Lodging Tax.
ARRIVAL: Because our office is open until 5:00 PM daily, someone in your party must arrive before 5:00 PM in order to pick up the keys. If no one in your party is able to arrive before 5:00 PM, payment must be received prior to your arrival so that we can make other arrangements. Keys and directions will be provided at our office. You will be required to sign an occupancy agreement upon arrival. PLEASE REMEMBER CHECK IN IS AT 3 PM AND CHECK OUT AT 11 AM. SORRY, NO EARLY ARRIVALS OR LATE DEPARTURES.
PETS/SMOKING: No pets or smoking are permitted unless you are renting one of our properties without either of these restrictions. If you have allergies to pets, please notify us prior to booking as some owners bring their pets to their properties even though they may be listed as “No Pet” properties.
LINENS: Sheets and towels are not provided in our vacation rentals. Please refer to the property description on our website at www.selectrealestate.com regarding bed sizes. Pillows, blankets and comforters or bedspreads are provided.
TELEPHONE: All toll calls must be made collect or with a credit card.
RUBBISH REMOVAL: Please remember that rubbish removal is your responsibility. Town dumps are conveniently located in Conway and Madison. Madison and Conway require separation of glass, plastic and aluminum cans for purposes of recycling. Do not under any circumstances leave rubbish at the property. Procedures regarding rubbish removal will be provided to you at the time of your arrival.
KEYS: On the date of your departure all keys must be returned to Select Real Estate by the 11 AM departure time. Lost or non-returned keys will be subject to a charge.
CLEANINGS: On the date of your departure please make sure the property is clean and in the same condition as when you arrived. If you do not wish to clean, please notify us upon check in if you would like to arrange to pay for a cleaning upon check out.
DIRECTIONS FROM BOSTON TO SELECT REAL ESTATE: Take Route 95 north to the Spaulding Turnpike. Turn north on to the Turnpike and continue on Route 16 north to Conway (approximately 75 miles). Just after the first set of traffic lights in Conway, follow Route 16 left at the second set of lights towards North Conway. You will pass Super Shoes and Allen Wayside Furniture. Select Real Estate is located just beyond Allen Wayside Furniture on the right at 445 White Mountain Highway, Route 16.