Vacation Rental Management

Local Expertise. Personalized Service. Complete Peace of Mind.

Why Select Real Estate Is the Right Choice for Your Property

For more than 40 years, Select Real Estate has served homeowners and visitors throughout the Mount Washington Valley. As one of the area’s longest-established vacation rental management programs, we combine decades of experience, local knowledge, strategic marketing, and attentive service to help your property succeed.

We understand that your vacation home is both a valuable investment and a place you care deeply about. That is why we represent every property as if it were our own. Our goal is to maximize your rental income while protecting your home, maintaining high standards, and providing every guest with a welcoming, memorable, and stress-free vacation.

No two owners or properties are exactly alike. We take the time to understand your goals, preferred availability, rental expectations, and level of involvement. From marketing and reservations to cleaning, inspections, guest communication, and maintenance coordination, our experienced local team handles the details for you.

Professional Marketing That Gets Your Property Noticed

A successful rental begins with a strong presentation and broad exposure. We create attractive, detailed listings designed to showcase what makes your home special and reach travelers searching for accommodations in the Mount Washington Valley.

Our marketing services include:

·    High-quality photography that highlights your property’s best features

·    Professionally written descriptions that accurately showcase the home, amenities, location, and guest experience

·    Exposure on the Select Vacations website, Airbnb, Vrbo, and other applicable rental channels

·    Real-time availability across connected booking platforms

·    Thoughtful pricing recommendations based on the property, season, local demand, comparable rentals, and booking trends

·    Ongoing rate and minimum-stay adjustments designed to improve visibility and occupancy

·    Search-engine marketing and optimization that bring thousands of potential guests to our website

·    Social media and email marketing campaigns

·    Promotion to our established network of repeat guests

·    Optional rental signage at the property

·    Regular listing updates as amenities, photographs, rates, or property details change

One of our greatest strengths is our loyal base of returning guests. Many families have booked through Select for years, giving our homeowners access to an established audience that already knows and trusts our company.

Complete Reservation and Guest Management

From the first inquiry through departure, our team manages the guest experience professionally and efficiently. We make the booking process easy while maintaining safeguards that help protect your property.

We provide:

·    Prompt responses to rental inquiries and booking questions

·    Secure online reservations and payment processing

·    Collection of rental payments, taxes, security deposits, and applicable fees

·    Rental agreements outlining the property’s policies and expectations

·    Guest verification, including photo identification

·    A minimum rental age requirement of 25

·    Personalized recommendations and helpful information about the Mount Washington Valley

·    Detailed pre-arrival instructions

·    A customized welcome packet with property information, directions, Wi-Fi details, policies, and helpful local resources

·    In-person office check-in when appropriate, allowing us to welcome guests, verify identification, review important information, and answer questions

·    Direct property check-in arrangements when location or circumstances make that more practical

·    24/7 guest support throughout each stay, giving guests a local contact whenever questions, concerns, or unexpected issues arise

·    Timely coordination when a guest reports a maintenance issue or needs assistance

·    Post-stay communication and review requests

Our owners appreciate that we take the time to communicate directly with guests—not only to provide better service, but also to establish clear expectations for the respectful use of their homes.

Hands-On Care for Your Home

Our work extends far beyond securing reservations. Because our team is local, we can provide the personal attention and oversight that remote management companies cannot. We are happy to be your eyes and ears on the ground, giving you greater confidence and peace of mind when you are away from your property.

Our property-management services include:

·    Pre-arrival property checks to help ensure the home is ready for incoming guests

·    Post-departure inspections to identify damage, missing items, or maintenance concerns

·    Cleaning coordination following guest stays

·    Professional, insured housekeeping services

·    Consistent cleaner assignments whenever possible, allowing the cleaner to become familiar with your home and its individual needs

·    Communication with cleaners regarding special instructions, property details, and areas requiring attention

·    Coordination of light maintenance and minor guest-related issues

·    On-site assistance when you lose a remote internet connection, suspect a power outage, or need someone to check on the property

·    Initial troubleshooting to help identify an issue before contacting a professional service provider

·    Scheduling repairs, service appointments, and vendor access at the owner’s request

·    Follow-up with service providers when work is completed

·    Documentation and communication regarding guest damage

·    Collection and administration of guest security deposits

·    Linen rentals for guests who request sheets and towels

·    24/7 Responsive support when unexpected issues arise

If you lose contact with a smart device, security system, thermostat, or internet-connected equipment—or simply become concerned that there may be a power outage or another issue—we can stop by the property to assess the situation and provide reassurance. Having a trusted local team nearby means you do not have to wonder what is happening at your home when you are hours away.

If a maintenance problem or guest concern occurs, we assess the situation, assist with basic troubleshooting, and work toward a timely solution before contacting you or a service provider when needed. Our goal is to resolve issues efficiently while protecting your property, controlling unnecessary service expenses, and maintaining a positive guest experience.

Revenue Management With Realistic Expectations

Our pricing strategy is tailored to your individual goals for the property. Some owners want to maximize occupancy and generate income through a greater number of booked nights. Others prefer a more conservative approach, targeting higher nightly rates while accepting fewer reservations and less overall use of the home. We work closely with you to determine the approach—and balance—that best fits your financial goals, personal use, and comfort level.

To help guide that strategy, we monitor:

·    Comparable rental properties

·    Local booking patterns and market conditions

·    Seasonal and holiday demand

·    Weekday and weekend performance

·    Length-of-stay trends

·    Last-minute booking activity

·    Guest feedback and listing performance

·    Opportunities to adjust rates or minimum stays in support of your goals

We believe in providing honest, realistic recommendations. We do not overpromise rental income simply to obtain a listing. Instead, we develop a thoughtful, personalized strategy based on your objectives, as well as your property’s location, condition, amenities, availability, and position within the current market. As conditions change, we continue to evaluate performance and recommend adjustments while keeping your priorities at the center of every decision.

Convenient Owner Access and Clear Accounting

We make it easy for you to remain informed and involved while we manage the day-to-day details.

Homeowners receive:

·    Access to our online OwnerLink portal to view the property’s reservation calendar and owner statements

·    Complete flexibility to reserve any available dates for themselves, family members, or friends, as often as they would like, with no restrictions on personal use

·    Detailed monthly accounting statements

·    Collection and processing of rental payments, taxes, and applicable fees

·    Preparation and filing of required rental tax forms

·    Clear communication regarding reservations, maintenance, guest concerns, and property updates

·    Direct access to our local rental team by phone and email

Straightforward, Competitive Management Fees

We offer a competitive management fee without unexpected charges for the everyday services necessary to manage your rental successfully. Our local team serves as your boots on the ground, providing hands-on oversight and addressing many of the details that would otherwise require your time or an unnecessary service call.

Our management fee includes services such as:

·    Reservation processing and guest communication

·    Credit card processing

·    Guest cleaning coordination and costs

·    Routine pre-arrival and post-departure property checks

·    Additional property checks when a concern is reported or an issue needs to be assessed

·    Initial troubleshooting and assistance diagnosing problems before contacting a service provider

·    On-site coordination with cleaners, contractors, and service providers

·    Marketing and listing management

·    Rent, tax, fee, and security-deposit collection

·    Check-in and check-out coordination

·    Owner statements and accounting support

·    Ongoing customer service for owners and guests

When an issue arises, we do more than simply pass the problem along to you or immediately call a contractor. Whenever practical, our local team visits the property, assesses the situation, gathers the necessary information, and attempts basic troubleshooting first. If professional service is needed, we can help coordinate the appointment, provide access to the property, and follow up on the completed work.

We are happy to review the complete management agreement with you so you understand exactly what is included and what, if any, property-specific expenses may apply.

The Advantage of a Trusted Local Team

When you choose Select Real Estate, you are not turning your home over to an impersonal national company or automated platform. You are partnering with an experienced local team that knows the Mount Washington Valley, understands the vacation rental market, and is available when your property or guests need assistance.

We offer:

·    More than 40 years of local experience

·    An established and trusted reputation

·    A dedicated local office and rental team

·    Personalized service tailored to your goals

·    Direct communication with real people who know your property

·    Experienced assistance with both vacation rentals and real estate

·    Long-standing relationships with local cleaners, contractors, and service providers

·    A commitment to protecting your home and providing exceptional guest experiences

Whether your goal is to maximize rental income, offset the costs of owning a vacation home, build a base of repeat guests, or simply enjoy your property without managing every detail yourself, Select Real Estate is here to help.

Let Us Take Care of the Details

Owning a vacation rental should be rewarding—not overwhelming. From professional marketing and reservation management to cleaning, inspections, maintenance coordination, accounting, and 24/7 guest support, Select Real Estate provides the comprehensive local service you need to rent your property with confidence.

Your home. Your goals. Our experience.

Contact Select Real Estate today to learn more about our vacation rental management program and how we can create a personalized strategy for your property.